Most products are shipped direct from our distribution center in Minneapolis, Minnesota by UPS. If you require next business day or 2nd business day expedited shipping we are normally able to ship the same day if your order is received before noon Monday through Friday. An exception would be any stock items that include the code -DS. These items are drop shipped from the manufacturer and will normally take the manufacturer an extra day or two to process before shipping. These dropped shipped items can't be shipped US Postal Priority Mail because our manufacturers require complete tracking information which is not provided by US Postal Priority Mail.
Most UPS ground shipments take 4-7 business days depending on the distance from our Minneapolis Minnesota distribution center. Our warehouse is closed on Saturday, Sunday and normal holidays.
Credit card payments are accepted through Authorize.net, a secure and highly respected credit card processing agent.
We reserve the right to contact you to confirm the purchase if we consider the transaction to be suspicious in any way, therefore please include a telephone number in your order details to ensure delivery is not delayed.
We aim to dispatch all products within 24 hours, however we accept no liability for goods delayed through no fault of our own. If we expect there to be any delay then we will get in touch.